FAQs

We have provided a list of frequently asked questions (FAQs) below to assist with any general inquiries you may have. Please browse the FAQs to see if they offer any swift answers however should they not align to your specific question(s) please do not hesitate to contact us.

We accept the following online payment methods

  • Visa & MasterCard
  • American Express
  • Diners Club
  • PayPal

Absolutely YES! WatchTHAT employs certified SSL security measures as well as partnering with eWay & PayPal to ensure your payments are kept safe & secure.

WatchTHAT is purely an online store & does not operate a bricks & mortar establishment.

Simply use our Contact Page to submit any questions you might have to us. We’ll get back to you in no time.

If you need to change an order contact us us soon as possible. You can only make changes to your order while it is in the processing stage (typically 24hrs or less after you submit your order). Once the order status has transitioned to completed no further changes can be made.

WatchTHAT will notify you by email when your order has been shipped. Your order status will also change from processing to completed.

Delivery times depend on many factors including where you are situated in the world. Please see our Delivery Times page to gain an approximation relative to your location.

In the unlikely event that your product arrives faulty (all products are carefully checked before shipping) or your parcel has not arrived please contact us as soon as possible so we can investigate the issue & assist you.

WatchTHAT will ship customer orders to virtually anywhere on the globe.

All of our products as well as our Blog posts allow for reviews to be left by any WatchTHAT customer.


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